Practicalities
Can I see my appointments, plan and receipts online?
Yes. Every patient can be given access to a private portal showing upcoming appointments, their care plan, how many programme sessions remain, progress measurements and every receipt. Ask at reception for an activation code — we hand it over in person or on the number we already hold, never by an emailed link.
Your record is private to you and the practitioners caring for you, so access is deliberately not self-service. A phone number is not a secret, and it must not be enough to open someone's clinical history.
What you can see and do
- Upcoming and past appointments, with what to prepare
- Your care plan — what was recommended, and the reasoning
- Sessions used and sessions remaining on any programme
- Progress measurements over time, with the date and who recorded them
- Every receipt, printable
- Reschedule or cancel an appointment yourself, up to four hours beforehand
Still not sure? Call 7696661169 — we would rather explain twice than have you guess once.
People also ask
Is my health information private?
Yes. Your records are seen only by the practitioners and staff at this centre involved in your care, and only to the extent they need. Nothing goes outside the centre without your written consent, or unless required by law. We never use your health information for marketing, and we do not sell or share your details.
How do I book an appointment at Nirmal Kaya?
Book online through this website, call 7696661169, or message the same number on WhatsApp. Online booking shows the times actually free in our diary — it is not a request form. Consultations require an advance payment to confirm the slot; treatment appointments are paid at the centre.